This Privacy Policy explains how Al-Anaab Advertising LLC ("Al-Anaab", "we", "us") collects, uses and protects your personal information when you visit alanaab.com, request a printing quote, or otherwise interact with us. We operate from Dubai, United Arab Emirates, and comply with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

1. Information we collect

Contact details you submit through our forms, WhatsApp, phone or email: name, phone number, email address and company name.
Order details: the products you request, quantities, artwork files, delivery addresses and any specifications.
Technical data: IP address, browser type, device information and pages viewed, collected automatically to keep the site secure and improve performance.
Communications: messages you send us on WhatsApp, email or through the contact form.

2. How we use your information

Prepare quotes and process printing orders.
Contact you about your enquiry, artwork approvals, deliveries and after-sales support.
Send order-related updates via WhatsApp, SMS, phone or email.
Improve our website, products and customer experience.
Meet legal, accounting and tax obligations in the UAE.

3. Legal basis

We process your data on the basis of your consent (when you submit a form or message us), to perform the printing contract you request, and to comply with applicable UAE laws.

4. Artwork and files

Files you send for printing are used only to produce your job. We do not resell or share artwork with third parties. Print-ready files are retained for reprints and archival for a reasonable period, then securely deleted on request.

5. Sharing your information

We do not sell your personal data. We may share it with:

Delivery couriers, to fulfil your order.
Payment providers, to process payments.
Government or regulatory authorities, when required by law.

6. Cookies

We use essential cookies to run the website and optional analytics cookies to understand how visitors use our pages. You can disable cookies in your browser settings; some features may not work as expected.

7. Data retention

We keep personal data only for as long as needed to serve you and to meet legal obligations, typically up to 7 years for accounting records. You can ask us to delete your data earlier where the law allows.

8. Your rights

Under UAE PDPL you may request to access, correct, delete or restrict processing of your personal data, and to withdraw consent at any time. Email info@alanaab.com to exercise these rights.

9. Security

We apply reasonable technical and organisational measures to protect your information. However, no internet transmission is 100% secure — please avoid sending sensitive information you would not want disclosed.

10. Children

Our services are directed to businesses and adults. We do not knowingly collect personal data from anyone under 18.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

12. Contact us

Al-Anaab Advertising LLC — Office No 9, Al Khabissi Area, near Abu Hail Metro Station, Dubai, UAE.
Phone / WhatsApp: +971 50 714 2560 · Email: info@alanaab.com